Last updated 2026-07-30
These terms govern your use of the IAGD website, the IAGD mobile app, and anything you buy from us.
IAGD (International Animal Genetics Database) is operated by Meta Animals Technologies Corporation, a domestic stock corporation incorporated in the Philippines and registered with the Securities and Exchange Commission under Company Registration No. 2021110033180-50 on 19 November 2021 , with its principal office at 1016A 10th Street, San Martin, San Isidro, Angono, Rizal 1930, Philippines. In these terms, "we", "us" and "our" mean that company. "You" means the person using the service or buying from us.
Our Taxpayer Identification Number is 606-106-923-00000, and we are registered for value-added tax.
The service covers the website at https://iagd.pet, the IAGD mobile app, and the pages and tools reachable from either.
By creating an account, registering an animal, submitting a form, or paying for anything on our website or app, you agree to these terms. If you do not agree, do not use the service.
Two other documents form part of this agreement, and you should read them together with this page: our Privacy Policy, our Return and Refund Policy, and our Dispute Resolution Policy.
You are responsible for keeping your password confidential and for everything done through your account. Tell us at support@iagd.pet as soon as you believe someone else has access to it.
You can close your account at any time. The steps, and what happens to your records, are on our account deletion page.
Depending on what you choose to use, the service can include:
Some features are free, some are paid, and some are only available in the Philippines. We may add, change, or withdraw a feature. Where a change removes something you have already paid for, the Return and Refund Policy applies.
We record what you submit. We do not independently verify parentage, breed, microchip numbers, dates, or ownership unless we say so in writing for a specific record.
By submitting a record you confirm that:
If we find that a record is false, duplicated, or submitted without the owner's consent, we may correct it, mark it as disputed, withdraw any certificate issued from it, or remove it. Registration fees already earned are not refundable in that situation.
An IAGD certificate, registration number, or pet identification card records the data held in our registry on the date it was issued. It is not:
Do not present an IAGD document as any of those things. Government agencies and airlines have their own requirements that we cannot satisfy on your behalf.
Online consultations are provided by licensed veterinarians and are limited to advice based on the information and images you provide. They are not a substitute for a physical examination.
Where a listing is posted by a member or a business, that member or business is the seller, not us. The contract of sale for that item is between you and them. We are not responsible for the accuracy of their listing, the condition of the animal or item, or their conduct.
Report a listing that looks fraudulent, cruel, or illegal to support@iagd.pet. We remove listings that breach our rules or the law.
Items sold directly by us are labelled as ours, and for those we are the seller and the Return and Refund Policy applies in full.
If you are charged twice for the same order, or charged an amount that does not match the checkout total, contact us and we will refund the difference. See the Return and Refund Policy.
We do not store your card and we do not charge it on a repeating schedule. A food plan is bought as a prepaid block of deliveries, and any continuation is a new payment you make yourself.
If we ever introduce automatic recurring charges, the amount, how often it is taken, the date of the first and the next charge, and how to cancel before a renewal will be stated at checkout before you pay, and we will notify you before each renewal.
What happens to money already paid when a plan stops partway is set out in the Return and Refund Policy.
Cancellation windows, what can be returned, what cannot, and how long a refund takes are set out in the Return and Refund Policy, which forms part of these terms.
You must not:
You keep ownership of the photos, documents, and text you upload. You give us a non-exclusive, royalty-free licence to store, reproduce, and display that content for the purpose of operating the service, including showing your public registry entries, your listings, and the certificates issued from your records.
We may remove content that breaches these terms or the law. We may keep an internal copy where we are required to for legal or dispute-handling reasons, as described in the Privacy Policy.
The IAGD name, our logos, the certificate designs, the software, and the structure of the registry belong to us or our licensors. You may not copy, sell, or adapt them except as needed to use the service normally. Printing your own certificate for your own use is fine. Reproducing our certificate design for anything else is not.
We may suspend or close an account, remove a record, or withdraw a certificate if you breach these terms, if a payment is reversed without cause, or if we are required to by law or by a regulator. Where it is reasonable to do so, we will tell you why and give you a chance to put it right.
You may close your account at any time. Closure does not cancel a payment already owed, and it does not by itself entitle you to a refund.
We aim to keep the service running, but we do not promise it will be uninterrupted or error free. Maintenance, a third-party outage, or a network failure can make it unavailable. Where a paid feature is unavailable for a meaningful period, contact us and we will extend or refund the affected portion.
Nothing in these terms limits any right you have under the Consumer Act of the Philippines (Republic Act No. 7394) or any other law that cannot be set aside by agreement.
Subject to that:
You will cover our reasonable losses, including legal costs, arising from a claim that your records, your uploads, or your listings were false, infringed someone's rights, or broke the law.
We may update these terms. The date at the top of this page shows the current revision. Where a change materially affects you, we will show a notice in the app or on the website, or email you, before it takes effect. Continuing to use the service after that date means you accept the updated terms.
These terms are governed by the laws of the Philippines. Any dispute that cannot be settled under our Dispute Resolution Policy will be brought before the proper courts of Angono, Rizal, Philippines.
Customer service: support@iagd.pet. Data protection and privacy: privacy@iagd.pet. Postal address: 1016A 10th Street, San Martin, San Isidro, Angono, Rizal 1930, Philippines.
Full contact details, service hours, and response times are on our contact page.